Last updated: March 25, 2026
Please read these Terms of Service carefully before using ReVista. By creating an account or using the service, you agree to be bound by these terms. Questions? Email legal@getrevista.com.
By accessing or using ReVista ("the Service"), you agree to these Terms of Service and our Privacy Policy. If you are using ReVista on behalf of a business, you represent that you have authority to bind that business to these terms. If you do not agree, do not use the Service.
ReVista provides an AI-powered returns inspection and grading platform that allows merchants to photograph returned merchandise and receive condition grades, defect documentation, disposition recommendations, and listing copy.
Important — AI Recommendations Only: ReVista is a recommendation engine. All grades, defect assessments, and disposition suggestions generated by the platform are AI-powered recommendations intended to assist human decision-making. ReVista does not guarantee the accuracy of any grade or assessment. You are responsible for reviewing and approving all results before acting on them. ReVista is not liable for business decisions made based on AI-generated recommendations.
You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Notify us immediately at legal@getrevista.com if you believe your account has been compromised.
You may not create accounts for the purpose of automated use, resale, or circumventing usage limits. We reserve the right to suspend or terminate accounts that violate these terms.
During the pilot period, ReVista is provided free of charge to selected merchants. The pilot period ends at our discretion with reasonable notice. Continued use of the Service after the pilot period ends will require a paid subscription. Pilot users have no guaranteed continuation of free access beyond the pilot period.
You agree not to use ReVista to:
You retain ownership of the images and content you upload to ReVista. By uploading images, you grant ReVista a non-exclusive, worldwide, royalty-free license to:
This license does not allow us to sell your images, share them with other merchants, or use them for any purpose unrelated to operating and improving ReVista. You represent that you have the right to upload all images you submit to the Service.
Condition grades, defect descriptions, listing copy, and other AI-generated outputs ("AI Outputs") are provided as-is for informational purposes. You own the AI Outputs generated from your uploaded images, subject to our license above.
You are solely responsible for reviewing AI Outputs before use. ReVista makes no warranty that AI Outputs are accurate, complete, or suitable for any particular marketplace, jurisdiction, or use case. Listing copy should be reviewed for accuracy before publication.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI GRADES WILL BE ACCURATE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVISTA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO REVISTA IN THE THREE MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
You agree to indemnify and hold ReVista harmless from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.
Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.
Either party may terminate the relationship at any time. We may suspend or terminate your account immediately for violations of these Terms. Upon termination, your right to use the Service ceases immediately. You may request export of your data within 30 days of termination.
These Terms are governed by the laws of the State of Illinois, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Cook County, Illinois.
We may update these Terms from time to time. We will notify you of material changes by email or by displaying a notice in the platform at least 14 days before changes take effect. Continued use after changes take effect constitutes acceptance of the updated Terms.
For questions about these Terms:
These Terms of Service should be reviewed by qualified legal counsel before collecting fees from users or operating at commercial scale.